Easho FAQ

4 My Orders

Having trouble with your orders? Let us help you

The extra 1gbp that is showing is not an actual payment, it is a test charge that is used by the financial transaction company stripe to confirm that the card is valid. This will not be taken from your account For more information please see this... Read more
That's totally up to you. It's about time you can spend your money on the things you actually want!
To check the latest update on your order, sign to your Account Page and click on My Orders. Here you will be able to see all your current and past orders with their status. Once we have shipped your order, you will receive a shipping notification that includes tracking information. We work with... Read more
Placing an online order requires just a few steps: By clicking on the 'Shop Categories' you will see our full range of products, you can either select a certain category or simply select all. You can now easily browse the website. To add a product to you box, just click 'Add to box' and use the -... Read more

4 Payment

Get the payment related Query Answers.

The extra 1gbp that is showing is not an actual payment, it is a test charge that is used by the financial transaction company stripe to confirm that the card is valid. This will not be taken from your account For more information please see this... Read more
NO joining fees, NO contracts, and NO memberships. You’re tied to absolutely nothing.
For any technical difficulties you are experiencing with our website, please email us on help@easho.co.uk
We accept Mastercard, Visa, American Express, Maestro, Solo, Visa Electron and Visa Debit cards.

2 Website

Answering questions about how the website works

All of our savings are updated regually against all your highstreet and online stores. 
You can add or remove items from your box by simply using the - and + to change the quanitity.

5 Shipping and Delivery

All you need to know about Shipping & Delivery

If you're looking for items to be shipped outside of the UK please email us at help@easho.co.uk with your requested order. Please note, international deliveries are subject to a minimum order size of 50gbp - get in touch for more information and a tailored quote
We hope you will love your order, but if for any reason you are not satisfied with your product, you can return your purchase for up to fourteen (14) days from the date your purchase is delivered to you. Items must be in their original, unopened packaging. In order to return an item to us, please... Read more
DeliveryPrice FREE Standard delivery  Orders £55 or over (3-5 Working Days) Standard Delivery £4.95 (1-3 Working days) Next Day Delivery £5.95 ( Order before midday Mon - Thurs)  Saturday Delivery  £8.95 ( Latest order midday... Read more
With DPD you can also text back and ask for them to leave it with a neighbour or come back another day.
We use a company called DPD. We recommend that you add your mobile number and email address in when you create an account. Why? Because we can then text you with an hour time frame of when your box will arrive. With DPD you can also text back and ask for them to leave it with a neighbour or come... Read more

6 My Account

Manage you account with view orders, re-order items, view wishlist etc....

Yes, easily done. Click onto your account then press the 'edit' button. Here you will be able to change everything about your account like your password to your shipping details. 
Oh no! I do hope we arent bothering you.. However you can either unsubscribe using the link in the newsletter (top or bottom) or directly in your account by clicking on 'Newsletter Unsubscribe'. You are also welcome to contact our customer service. Important: Please do not mark these emails as... Read more
To reset your password simply click 'Login' on the top right hand corner of this page. Then click on “Forgot Password?” under “I am a returning customer”. Enter your email address and click send. You will receive an email with a link in it (please note: this email may take a couple of... Read more
Click on Login, which can be found on the top right-hand corner of your screen. Enter your email address under 'I am a new customer' and click on 'Next'. Please complete all fields marked with an asterisk *. As stated in our privacy policy, we do not forward your personal data to third parties.... Read more
If you have correctly entered all your information and are unable to complete the checkout process, we may need further information for our security check. Please contact us by emailing us on the contact page.

1 Vouchers

Promotional vouchers and gift vouchers.

The procedure is the same for both promotional vouchers and gift vouchers: Once you have chosen your products and placed them in your shopping bag, proceed to the checkout to complete your purchase. Now choose your payment method. On this page, you can also enter your... Read more
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