Delivery Terms and Conditions
We know that when you’re running low on your essentials, you want your order to arrive as soon as possible!
We work with DPD and Parcel Force so you can follow the delivery progress of your order for that extra peace of mind.
On the day of delivery, DPD or Parcel Force will send you a notification with your order delivery and a one-hour delivery slot. If this is with DPD, you can then choose to deliver your parcel to a safe place/ neighbor, change the delivery time or send the parcel to your nearest collection center for you to collect at your convenience. Parcel force will attempt to deliver twice or will leave your parcel at your local Post office.
Get FREE delivery on orders £500 or more, UK Mainland only
|FREE Standard delivery||Orders £500 or over (1-3 Working Days UK Mainland only)|
|Standard Delivery||£5.99 (1-3 Working days Days UK Mainland only)|
If you're looking for items to be shipped outside of the UK please email us at firstname.lastname@example.org with your requested order. Please note these will only be accepted if they are pallet sized orders.
*The Company shall be relieved of its obligation to perform the Contract to the extent that performance is prevented or delayed by a failure or delay by the Customer to perform any obligations under these Conditions and causes beyond the reasonable control of the Company including but not limited to any force majeure event meaning an event beyond the reasonable control of the Company, including seizure under a legal process, consequence of war, invasion, act of foreign enemy hostilities (whether war is declared or not), civil war, rebellion, insurrection, military or usurped power or confiscation, requisition, destruction of or damage to property, extreme weather conditions, compliance with any law, or order of any government or public or local authority, riots, civil commotion, strikes, lockouts, general or partial stoppage or restraint of labour from whatever cause, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors, pressure waves caused by aircraft or other aerial devices travelling at sonic or supersonic speeds, the direct or indirect effect of ionising radiations or contamination by radioactivity and, for the avoidance of any doubt, the Company's charges shall be payable in full in such circumstances, without prejudice to the Company's rights at common law to treat the Contract as frustrated.